Broadcast
One message to your entire list — or a single group — delivered to every phone in seconds. Schedule ahead or send now.
02 · Messaging
Member Messaging
Reach your members where they actually look — without the legal exposure.
Solution · Member Messaging
Reach everyone — and hear them back.
Send one message to your whole community and watch it land in seconds — with links, photos, video, polls, emojis, and other languages. People reply right back, and every conversation, opt-in, and delivery shows up on one branded dashboard. The same power the big platforms sell — running under your name, your number, and your data, set up and supported by a real person.
The platform
Member Messaging is a fully managed mass-texting platform for organizations that need to reach their members reliably, defensibly, and at scale. We operate it on behalf of client organizations under a contracted-processor relationship — they decide what to say and to whom; we make sure the message gets there and that the compliance posture holds up if it’s ever questioned.
The product exists because most off-the-shelf SMS tools shift the regulatory burden back onto the organization — opt-in capture, consent retention, carrier registration, opt-out handling — without admitting it in the marketing copy. We built Member Messaging so the organization doesn’t have to assemble that posture after the fact.
What it does
One platform, three jobs done well.
Two-way
Recipients reply, and you answer right from the dashboard. Opt-ins and STOP requests are handled and recorded automatically.
Rich media & polls
Add photos, video, branded links, and emojis — in any language — or run a quick poll and watch the replies tally live.
More ways to send
From a quick poll to a bilingual blast.
Service model
White-glove, not self-serve.
TIM doesn’t hand you a login and walk away. We configure the platform to your organization — your branding, your number, your groups and workflows — handle Campaign Registry brand and campaign approval, monitor deliverability, and stay on call as a real person you can reach.
You decide what to say; we make sure it lands and that the compliance posture holds up. The same platform power the big vendors sell, with the operational lift handled by people who know the system.
Vendor relationship & data handling
The organization is the controller. TIM is the processor.
An SMS messaging platform is operated on the client organization’s behalf by Technology In Ministry LLC, a third-party software vendor under contractual agreement with the organization. Technology In Ministry LLC processes member data solely to deliver the organization’s communications and is contractually prohibited from using the data for any other purpose.
What we process
Phone numbers, opt-in timestamps and the source page or workflow the consent came from, message content authored by the organization, and the carrier delivery receipts that result.
What we do not do
We do not market to the organization's members on our own behalf. We do not resell, share, or analyze member data outside the contracted purpose. We do not retain data after the engagement ends, except where four-year TCPA retention requires it.
Where the data lives
Inside Microsoft Azure, in the deployment region the organization selects, with access scoped to Managed Identities rather than to individual humans.
Sub-processors
Microsoft Azure (hosting & identity), Azure Communication Services (SMS delivery), and US Tier-1 wireless carriers (last-mile delivery). The full list is published on the Compliance page.
The canonical, plain-language version of this disclosure lives on the Compliance page.
What you get
Reach members where they actually read.
TCPA-defensible by construction
Carrier-verified, brand-registered sending numbers. Timestamped consent records stored alongside every message. Automatic STOP and HELP keyword handling. The audit trail most platforms ask you to assemble after the fact.
Group-aware delivery
Reach members by ministry, by district, by donation tier, by event registration, or by any other segmentation already present in your data — without exporting to a marketing tool.
Brand & campaign verified
Every campaign is enrolled in The Campaign Registry and approved through US Tier-1 carriers before a single message goes out. Unverified-traffic filtering simply doesn't apply to messages that originate here.
Operated for you
TIM handles brand registration, campaign approval, delivery monitoring, and compliance posture — so the organization's staff focus on the communication, not the carrier paperwork.
Right-sized to the membership, not the catalog.
Engagements are quoted per organization, scaled to membership size, expected message volume, and the depth of integration with the rest of your operational stack. No per-seat fees, no surprise overage charges.
Schedule a discovery call- Your brand
- Your name · your number
- Toll-Free
- Carrier-verified SMS
- Dashboard
- Delivery & engagement
- Real Support
- A person, not a ticket
Live today
A branded, two-way texting platform that’s truly yours — and a real person to run it with you.
Start a conversationLet’s begin